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YOUR QUESTIONS
In-stock items ship within 1-3 business days after purchase. Any customized ring takes 2–5 weeks to produce and ship, depending on the model. Items marked as backordered will ship within 4–6 weeks.
You will receive tracking details by email once your order has shipped. If your order is a rush, please contact us and we will do our best to accommodate you.
We accept returns and exchanges within 7 days on unworn pieces in their original condition.
Customers are responsible for all return shipping costs. We do not provide prepaid return labels.
Please note that custom ring sizes and items marked as final sale are not returnable.
We guarantee all pieces for 30 days from the date of purchase against manufacturing defects.
We reserve the right to decline repairs if an item shows signs of intentional damage or misuse.
Yes. After 30 days, we are happy to offer professional repair services for an additional fee, plus shipping and handling.
Absolutely. All pieces are crafted in solid 10k and 14k gold, making them safe for sensitive skin and ideal for everyday wear.
We work with a long-established, highly respected fine-jewelry manufacturer that upholds the strictest standards of ethics, traceability, and responsible sourcing. Every diamond and every gram of gold we use is selected through partners who prioritize integrity at every step of their supply chain.
Remove your jewelry before showering, exercising, or applying lotion, perfume, or hair products. Keep pieces away from chemicals and store them separately to avoid scratches and tangling.
To clean, gently scrub gold and diamonds with warm water, mild soap, and a soft toothbrush, then dry with a soft cloth.